Voice Over IP Solutions

So what are the advantages?

• One way companies can cut monthly cost is by adopting a VoIP phone system.
• Switching to VoIP lets employees stay connected to the corporate phone system while working remotely.
• Add-On Features at No Extra Cost – In essence, extra features are not inherent in a standard PBX system. Rather, they are add-on features that you have to pay for separately.
• Aside from cost efficiency, accessibility is one of the biggest benefits of VoIP for business.
• Complete Portability – A VoIP number, also known as a virtual number, is completely portable. This means you can use the same number wherever you go.
• Higher Scalability – Scalability is another of the many VoIP advantages that make it an attractive proposition for growing businesses. A VoIP solution does away with having to purchase expensive hardware or dedicated line as your business grow.
• With advanced features like “auto attendant” and “call transferring”, VoIP allows even a one-person operation to project the image of a larger company.
• Clear voice quality – As long as you have a fast and stable Internet connection, voice quality should not be an issue. The key to VoIP call quality is a robust connection with top quality bandwidth, especially if you often find your office making continues calls.
• Multitasking – VoIP allows you to send documents, images, and videos all while simultaneously engaging in a conversation.
• Security – Phone system security is a big issue, especially for businesses. Demand for personally identifiable information (PII) has never been higher.

So are there disadvantages?

Not many but everything that has an advantage has its disadvantages.

• For starters, your VoIP services is only as good as your internet connection. If your network bandwidth is low, the service is bound to suffer.
• Latency & Jitter – when communicating online messages (from email, video to audio and images) is broken into bits of data called “data packets.” These packets are then reassembled at their intended destination to create the original message. Latency and jitter occurs when these data packets are delayed in transmission or get improperly re-assembled.
•  Emergency calls – Location tracking in case of an emergency might be a problem because of VoIP’s portability and accessibility, it’s difficult for third parties to pinpoint where a call originates.
• You need a VoIP phone to connect to a VoIP service provider. But are normally also supplied by your service provider.